BOXHALL, formerly known as the Metropolitan Arcade, is a dynamic social destination born out of the renowned BOXPARK concept. Located in London, this hospitality venue brings together food, drink, and entertainment under one roof. The space includes two bars, thirteen kitchens, and a coffee kiosk, all situated within a refurbished Edwardian shopping arcade. With its rich architectural character and high visitor numbers, the project required carefully integrated fire and security systems that respected the building’s heritage while meeting modern safety standards.

The Challenge | Balancing Heritage Design with Modern Safety

The BOXHALL refurbishment presented a dual challenge:

• To install modern fire alarm and security systems that could provide comprehensive safety coverage
• To preserve the architectural integrity of a historic Edwardian structure

Given the site’s high occupancy levels and the complex mix of bars, kitchens, and event spaces, the fire and security strategy had to deliver both functionality and aesthetic sensitivity.

The Solution | Integrated Fire and Security Systems Installation in London

Quartz Empire designed, supplied, and installed a comprehensive package of fire alarm, intruder alarm, and disabled refuge systems for BOXHALL. Each system was tailored to the building’s structure and operational needs.

Key aspects of the installation included:

• Fire alarm installation providing early detection, rapid alerts, and full compliance
• Intruder alarm system protecting the venue during unmanned hours
• Disabled refuge systems offering secure communication points to assist individuals in an emergency

These systems were installed discreetly to complement the venue’s design and comply fully with UK fire and safety regulations.

The Outcome | Safe, Compliant, and Guest Ready

The completed installation delivered:

• A robust, compliant fire and security infrastructure
• Peace of mind for staff, guests, and operators
• A seamless integration between heritage architecture and modern technology

BOXHALL’s successful opening demonstrates Quartz Empire’s expertise in delivering safety-critical systems for complex hospitality environments that combine compliance, functionality, and aesthetic harmony.

Frequently Asked Questions (FAQs)

1. Why do hospitality venues in London need disabled refuge systems?

   Disabled refuge systems provide a protected area and direct communication link for individuals who need assistance during an emergency evacuation, ensuring full compliance with UK building safety laws.

    

2. Can modern fire and security systems be installed in heritage buildings?

   Yes. Using discreet cabling and equipment placement, it is possible to install fire alarms and intruder systems without affecting historic architecture or aesthetics.

    

3. What are the key fire safety requirements for high-occupancy venues?

   Venues like BOXHALL must have BS 5839-compliant fire alarm systems, clear evacuation procedures, and trained staff to manage fire risks effectively.

    

4. Why integrate fire, intruder, and refuge systems under one provider?

   Using one accredited provider ensures system compatibility, efficient installation, and simplified ongoing maintenance, reducing long-term operational costs.

    

5. Why choose Quartz Empire for hospitality fire and security installations?

   Quartz Empire specialises in integrated fire and security systems for hospitality, heritage, and commercial venues, delivering technically advanced, regulation-compliant solutions tailored to each environment.